There are over 40,000+ customers from India and other countries in the world using our software every single day. Take a look at a small sample of our clients list. If they are satisfied with our software and services, you will be satisfied too. Our Happy customers.
We have been using Labmate for more than 25 years, and I’ve personally witnessed its journey from the earliest desktop versions to the modern SQL-based, cloud-integrated platform it is today. What has always stood out is Labmate’s habit of innovating before the industry even asks for it.
Long before SMS gateways became common, they gave us an SMS system built on a simple GPRS modem — and it worked flawlessly. Years before WhatsApp released its official API, Labmate had already created a functional WhatsApp bridge for report delivery. Today, the platform seamlessly handles both SMS gateway and WABA-based communication with ease.
Being the oldest LIMS in India carries a certain advantage: Labmate has seen practically every problem a diagnostic laboratory can face, and the software reflects that collective intelligence. Many features we rely on today were originally built for problems faced by labs across the country — challenges we hadn’t yet encountered ourselves.
That’s the strength of a mature system — it does not just digitize processes, it anticipates them.
Labmate has consistently adapted, modernized, and delivered reliability at a scale that very few healthcare systems manage. After two and a half decades of working with it every single day, I can confidently say: Labmate is not just a LIMS; it’s part of the operational DNA of our lab.
Labmate is the trusted backbone of our pathology operations, delivering unwavering reliability, efficiency and support.
- Robust Data Security
- Seamless Lab Workflow: Streamlines sample tracking, reflex testing, and reporting—reducing manual errors.
- Intuitive Interface: Easy adoption for all staff, minimizing training time.
- Proactive IT Support: For a high-stakes pathology lab, Labmate is not just software—it’s a commitment to excellence & peace of mind.
Thank you Mr. Rathore for your help with the LabMate software installation and training.
We really appreciate your clear explanations and patience.
Your guidance made the whole process smooth and easy to understand.
We're now feeling confident and ready to use the software for our lab work. Keep up the great work!
I had an excellent experience with the customer support team, led by a fantastic manager.
They were responsive, knowledgeable, and genuinely cared about resolving my issue. Their professionalism and attentiveness made a daunting situation much easier to handle. Highly recommend!
Labmate software is great. It’s team management , service part is awesome.. esp it’s engineer avinash Kushwaha and shweta always a nice person and fast problem solver whenever there’s a need..
Thank you Labmate
I would like to express my sincere appreciation for Mr. Avinash Kushwah, Software Engineer, for his excellent support in installing and setting up the software at my clinic.
His technical expertise, prompt response, and cooperative attitude made the entire installation process smooth and hassle-free. He ensured that the system was properly configured and guided us patiently through the necessary steps. Such professional dedication and commitment to service are truly commendable.
I sincerely thank Mr. Avinash Kushwah for his outstanding support and wish him continued success in his work.
I would like to express my sincere appreciation for the service provided by Mr. Harshit Trivedi from Labmate. His quick and efficient resolution of the issue I was facing truly impressed me. Not only did he solve the problem with remarkable speed, but he also demonstrated a high level of professionalism and politeness throughout our interaction.
Mr. Trivedi's courteous and respectful demeanor made the experience even more pleasant, and I genuinely appreciate his dedication to delivering top-notch service. It’s rare to come across someone who combines both technical expertise and excellent customer service skills in such a seamless way. I am extremely satisfied with his work and would highly recommend him for any future needs.
Thank you, Harshit, for your outstanding support!